Texas Certified Nursing Assistant (CNA)

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Prepare for your Texas CNA exam. Study with flashcards and multiple choice questions, each with detailed hints and explanations. Ace your test with confidence!

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Which of the following is an example of a barrier to communication?

  1. Use of jargon and technical terms

  2. Speaking too quickly

  3. Overusing non-verbal cues

  4. Ignoring the resident's questions

The correct answer is: Use of jargon and technical terms

The use of jargon and technical terms is indeed a significant barrier to communication. When healthcare professionals use language that is specialized or filled with technical terms, it can confuse patients or residents who may not understand medical terminology. Good communication requires that information is conveyed in a clear and relatable manner, especially in a healthcare setting where understanding is crucial. If a CNA uses jargon, the resident may feel lost or unable to engage in the conversation effectively, which can lead to misunderstandings about care or health-related issues. This emphasizes the importance of using simple, everyday language when communicating with residents to ensure they feel informed and comfortable.

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