Texas Certified Nursing Assistant (CNA)

When serving hot liquids to residents, what is the recommended practice?

1. Serve drinks directly in front of the resident

2. Pour hot drinks away from residents

3. Use insulated cups without lids

4. Wait for the resident to ask for their drink

The correct answer is: Pour hot drinks away from residents

Pouring hot drinks away from residents is the recommended practice because it prioritizes safety by minimizing the risk of spills or splashes that could cause burns or injuries. When hot liquids are poured toward a resident, there is a higher chance of accidentally spilling the liquid onto them, which could be particularly dangerous for vulnerable individuals, such as those who may have limited mobility or sensory impairments. Using this technique also demonstrates an awareness of the potential hazards involved in serving hot beverages, reinforcing the importance of following safety guidelines in a caregiving environment. Attending to residents’ safety is a crucial responsibility for Certified Nursing Assistants, making this practice essential in maintaining a safe and supportive atmosphere. In contrast, serving drinks directly in front of the resident increases the risk of burns if the liquid spills. Insulated cups without lids may help keep beverages hot, but they don't necessarily mitigate the risk associated with pouring. Waiting for a resident to ask for their drink could lead to unnecessary delays and doesn’t address the proactive measures needed for serving hot liquids safely.