Texas Certified Nursing Assistant (CNA)

What is one function of the chain of command in a healthcare setting?

1. It helps protect nursing assistants and their employers from liability

2. It facilitates social interactions among staff

3. It allows residents to voice complaints

4. It ensures all staff are equal

The correct answer is: It helps protect nursing assistants and their employers from liability

One of the primary functions of the chain of command in a healthcare setting is to help protect nursing assistants and their employers from liability. This structured hierarchy establishes clear lines of authority and responsibility which guide staff in their decision-making processes and actions. When nursing assistants follow the chain of command, they can ensure that tasks and duties are delegated appropriately and that the correct protocols are followed, thereby minimizing errors that could lead to adverse outcomes. Additionally, when situations arise that could potentially expose the facility and staff to legal action, having clear communication and accountability structures helps to clarify who is responsible for what, thereby reducing risks and protecting everyone involved. This not only supports the safety and wellbeing of patients but also helps maintain the integrity and reputation of the healthcare facility.