Texas Certified Nursing Assistant (CNA)

What is a key element of a professional relationship between a nursing assistant and a resident?

1. Keeping a resident's information confidential

2. Sharing personal information

3. Becoming friends with the resident

4. Accepting gifts from the resident

The correct answer is: Keeping a resident's information confidential

A key element of a professional relationship between a nursing assistant and a resident is keeping a resident's information confidential. This principle is vital in maintaining trust and respect in the caregiver-resident dynamic. Confidentiality ensures that sensitive personal health information is protected and that residents feel secure discussing their needs and concerns without fearing that their privacy will be compromised. Upholding confidentiality also adheres to legal and ethical standards in healthcare, such as regulations outlined in HIPAA (Health Insurance Portability and Accountability Act), which mandates that personal health information must be safeguarded. When nursing assistants respect confidentiality, they foster a safe and respectful environment where residents can feel valued and understood, further enhancing the quality of care. In contrast, sharing personal information, becoming friends with the resident, or accepting gifts from the resident could blur professional boundaries, potentially compromising the professionalism of the caregiver relationship and even affecting the quality of care provided. Maintaining a clear professional boundary helps ensure that the focus remains on the resident's needs and well-being.