Texas Certified Nursing Assistant (CNA)

How should a nursing assistant approach caring for a resident with a mental health disorder?

1. Ignore the resident's feelings

2. Support the resident and his family

3. Only follow doctor’s orders

4. Encourage isolation from friends

The correct answer is: Support the resident and his family

Supporting the resident and their family is essential when caring for someone with a mental health disorder. This approach fosters a therapeutic relationship that acknowledges the emotional and psychological needs of the resident. Providing support involves actively listening, showing empathy, and validating the resident's feelings, which can help in alleviating feelings of loneliness or confusion that are common with mental health disorders. Involving the family can also be beneficial, as they often play a critical role in the resident's care and recovery. Educating family members about the resident's condition and involving them in care strategies can enhance the overall support system for the resident. The other approaches do not address the holistic needs of the resident. Ignoring the resident's feelings can lead to feelings of neglect and increased distress. Simply following doctor's orders without understanding the resident's experiences may overlook the nuances of their mental health needs. Lastly, encouraging isolation is counterproductive, as social connections are crucial for emotional well-being and recovery in mental health settings.